Privacy Policy
Learn how AgencyCRM collects, uses and protects your information.
Introduction
AgencyCRM helps users manage leads, clients, follow-ups, payments and agency workflows. This Privacy Policy explains what information we collect and how we use it.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Account login details
- Business/client data entered by users
- Lead and CRM data uploaded by users
- Payment/subscription information from Razorpay
- Usage and technical information for app improvement
How We Use Information
We use information to:
- Create and manage user accounts
- Provide CRM features
- Process subscriptions and payments
- Improve app performance
- Provide support
- Send important account or service updates
Lead and Client Data
Users may upload or store lead/client information. This data belongs to the user. AgencyCRM does not sell user lead/client data.
Payment Data
Payments are processed securely through Razorpay. AgencyCRM does not store full card, UPI or sensitive banking details.
Data Sharing
We do not sell personal data. We may share limited information with trusted service providers needed to operate the app, such as authentication, database, email delivery and payment processing providers.
Data Security
We use reasonable technical and organizational measures to protect user data. However, no online system is 100% secure.
User Rights
Users may request access, correction or deletion of their account data by emailing info@digifymart.in or calling 9569730119.
Cookies and Analytics
We may use cookies or similar technologies to improve user experience, login sessions and analytics.
Analytics & Tracking Tools
AgencyCRM may use Google Analytics (GA4), Meta Pixel, and Microsoft Clarity to understand website/app usage, improve user experience, measure marketing performance, and track safe conversion events such as page views, sign-ups, pricing views, checkout starts, successful payments, bulk import completions and support form submissions. AgencyCRM does NOT send private CRM lead/client data — such as lead names, phone numbers, emails, client names, notes, uploaded file data or support message text — to these analytics tools. Only safe metadata (such as plan name, amount, currency, route path, imported/duplicate/invalid counts) is shared.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
Contact
For privacy-related questions, account data requests, correction or deletion requests, users can contact us at:
Email: info@digifymart.in
Phone: 9569730119
Last updated: 2026
