Step-by-step guide
How to Use AgencyCRM
A simple step-by-step guide to manage leads, follow-ups, clients, proposals, payments and retainers in one CRM.
1. Getting Started
- 1.Visit digifymart.in
- 2.Click ‘Start free’
- 3.Create your account
- 4.Login to your dashboard
- 5.Start adding leads
2. Add Your First Lead
- 1.Go to Leads
- 2.Click Add Lead
- 3.Add name, phone, email, source, service, status and notes
- 4.Save the lead
Tip: Use source fields like Meta Ads, Google Ads, WhatsApp, Referral or Website to track where your leads come from.
3. Bulk Import Leads
- 1.Go to Leads
- 2.Click Bulk Import
- 3.Upload CSV, XLSX or XLS file
- 4.Review preview
- 5.Check duplicate count
- 6.Click Import Leads
Tip: Bulk import is available for Pro and Enterprise users.
4. Manage Follow-ups
- 1.Open a lead
- 2.Add follow-up date
- 3.Track today, upcoming and overdue follow-ups
- 4.Use WhatsApp and call buttons for quick communication
5. Use WhatsApp Follow-ups
- 1.Open a lead
- 2.Click the WhatsApp button
- 3.Use the pre-filled message
- 4.Send the message directly through WhatsApp
6. Track Clients
- 1.Convert leads into clients
- 2.Manage client details
- 3.Track monthly retainers, services and status
7. Track Proposals
- 1.Create proposal records
- 2.Track proposal status: Draft, Sent, Accepted, Rejected
- 3.Follow up with prospects
8. Track Payments and Reminders
- 1.Add payment details
- 2.Track outstanding, overdue and paid amounts
- 3.Create payment reminders
- 4.Mark reminders as paid when payment is received
9. Retainers / MRR Dashboard
- 1.Add monthly retainer amount for clients
- 2.Track total MRR
- 3.Track active retainers
- 4.Monitor recurring revenue
10. Templates
- 1.Create WhatsApp and email templates
- 2.Use variables like {{name}}, {{company}}, {{phone}}
- 3.Save time in communication
11. Pricing Plans
Free
Good for testing and small usage.
Pro
Best for freelancers and small agencies. Includes bulk import and higher limits.
Enterprise
Best for growing agencies. Includes templates, reminders, call history, MRR dashboard and priority support.
12. Best Workflow Example
- 1Import leads from Meta Ads or Excel
- 2Assign status to each lead
- 3Add follow-up date
- 4Send WhatsApp message
- 5Track proposal
- 6Add payment reminder
- 7Convert to client
- 8Track retainer / MRR
